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Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › Problem with YM crashing when entering rooms
Friend is on dialup using a fairly new Vista-based PC. She updated to the newest version of YM a week ago. Since then, YM crashed whenever she entered a room. I had her install the codec to get voice working. I then had her use yremover to flush YM and she install a fresh copy.
I met her in a room and everything worked. She had voice for the first time and YM didn’t crash. I had her go test it in other rooms. She contacted me later on saying it started crashing again every time she entered a room.
So, it has only worked one time in one room. Any suggestions?
is it when voice goes to initialise or when she goes to click the captcha link?
It was after she entered the captcha code.
Since I posted this question, someone else convinced her to reinstall Vista and it worked. Sledgehammer hits nail. :rolleyes: