Home › Forums › Archives › Computer Support › Computer Support Discussion › Red, white, and yellow jacks on computer.
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Twizted.
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September 10, 2004 at 3:16 am #72887
shifter
ParticipantStart > Run > type “dxdiag” and hit enter.
On the Display Tab give us all the necessary information in the Device box. Thx.
September 10, 2004 at 3:28 am #72896ys8er2323
MemberQuote:quote:Originally posted by shifterStart > Run > type “dxdiag” and hit enter.
On the Display Tab give us all the necessary information in the Device box. Thx.
is this what you want?
ScreenshotEDIT: Please link to large images.
September 10, 2004 at 4:27 am #72888shifter
ParticipantIndeed it is.
1. Install this driver – http://www.nvidia.com/object/winxpmce_61.77 for your Display Card.
2. Restart your computer.
3. Attach your video camera to the proper connections on your computer.
4. Open up your Video Capture Program of choice and attempt to capture.
5. If you still are unable to capture video, you will need to tell us what program you are using specifically for further help.
September 10, 2004 at 5:31 am #72897ys8er2323
MemberQuote:quote:Originally posted by shifterIndeed it is.
1. Install this driver – http://www.nvidia.com/object/winxpmce_61.77 for your Display Card.
2. Restart your computer.
3. Attach your video camera to the proper connections on your computer.
4. Open up your Video Capture Program of choice and attempt to capture.
5. If you still are unable to capture video, you will need to tell us what program you are using specifically for further help.
alright it doesnt work and I used windows movie maker, adobe premeire, and dv gate plus and all of them said I can only import from my i.Link port.
September 11, 2004 at 12:13 am #72898ys8er2323
Memberalright wow I actually got a reply from sony!
This is what I received in the email…
Quote:quote:Response (Clint) – 09/10/2004 09:56 AM
Thank you for contacting SONY Online Support.We are unable to determine the exact nature of your support issue using only the information contained in your original message. Please get back to us with the model number of your camcorder and the Operating System of your computer so that we will be able to research and assist you better.
Thank you for the opportunity to be of assistance.
The Sony Internet Support Team
Online Support and Services Center
SSAKSERIOUSLY when I tell sony my computer model shouldn’t they be able to know at least the Os it is running on?
I’m glad BBB can help because sony sure cannot.September 11, 2004 at 12:19 am #72878Jeff Hester
KeymasterYeah sony tech support was absolutely terrible.
September 11, 2004 at 1:02 am #72899ys8er2323
MemberQuote:quote:Originally posted by thebiggsterYeah sony tech support was absolutely terrible.
and I replied to them and it didnt go through because it says that sony has a spam blocker so my email couldnt go through to them. Kinda lame when they say you can reply but they block your emails. Kind of a one way situation. So can anyone help me?
September 12, 2004 at 2:24 am #72884David
ParticipantYour only other option is telephone support, why don’t you just try that?
September 12, 2004 at 3:28 am #72900ys8er2323
MemberQuote:quote:Originally posted by DavidYour only other option is telephone support, why don’t you just try that?
thing is I hate using the telephone.
September 12, 2004 at 3:32 am #72885David
ParticipantWell, I really don’t think you are going to get your issue resolved then, we can’t even tell what capture card you are using. Sony tech support is your only chance. If you aren’t going to do that, don’t bother posting back in this thread, thanks.
September 12, 2004 at 3:45 am #72901ys8er2323
MemberQuote:quote:Originally posted by DavidWell, I really don’t think you are going to get your issue resolved then, we can’t even tell what capture card you are using. Sony tech support is your only chance. If you aren’t going to do that, don’t bother posting back in this thread, thanks.
well how do I find my capture card? then I can tell you
September 12, 2004 at 3:52 am #72886David
ParticipantRight click on ‘My Computer’ > ‘Manage’ > ‘Device Manager’.
If you can’t find it in that list, expand all the categories and give me a screen shot.
September 12, 2004 at 8:06 am #72902ys8er2323
MemberQuote:quote:Originally posted by DavidRight click on ‘My Computer’ > ‘Manage’ > ‘Device Manager’.
If you can’t find it in that list, expand all the categories and give me a screen shot.
alrighty.
http://img86.exs.cx/img86/8159/Untitled-3copy2.jpgyou gotta hit that thing in the corner to make it bigger
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