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Today my pc downstairs decided to pull up blue screens left and right and if i even browse the net on it a blue screen shoots up. I caught this when running a virus scan in doss Win32 sheriff Trojan.
Since trying to remove all signs of it i get this appearing on all my programs Error 42003 Internal Program Error and something about NTFS.sys being corrupt. Its getting worse and worse since my display card is acting up and wont run in 3D acceleration. All my programs are corrupt because of this virus and it looks like i have hardware damage to.
Does anyone know how to track down where the virus came from and what exact i.p address it was either downloaded or sent from. I really would like to get to the bottom of this thing corrupted programs and faulty hardware since this happend is why i want to know who is sending me that virus.
Especially since my firewall and antivirus was uptodate.
Any help would be a huge bennefit.
No disrespect intended David, but isn’t a reinstall of Windows a bit drastic? Tho, I completely agree – do NOT accept files from others if you are not 100% sure you trust them. This can happen from downloading music as well, & it can be difficult to fix. But – some viruses mimic system errors & if erradicated properly can be corrected w/out reinstalling the OS & all the programs again.
I’m curious how you tried to remove all traces of the Virus/Trojan. Most antivirus programs will catch/quarentine them (if scanning realtime) & safely remove them. But if you only catch it on a full scan, it does not always remove it….you can be left with tricky files/registry entries to correct manually. If you messed around with the reigstry already that could pose a big problem if it was not done correctly.
I’d recommend running Advanced Windows Care (free) which also tweaks some performance issues on the computer, CCleaner (free), a hijack this log (gone over with a fine tooth comb) & a PCPitstop scan (also free) before I personally reinstalled Windows. (But that’s just my personal choice, you still might need to reinstall as David suggested.)
Good luck with getting it working…blue screens are most annoying!
Doris@patndoris 221862 wrote:
No disrespect intended David, but isn’t a reinstall of Windows a bit drastic? Tho, I completely agree – do NOT accept files from others if you are not 100% sure you trust them. This can happen from downloading music as well, & it can be difficult to fix. But – some viruses mimic system errors & if erradicated properly can be corrected w/out reinstalling the OS & all the programs again.
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Oh I agree completely – and you seem to know what you’re talking about, so I’m sure if you were sitting at the machine you could fix (or at least go through things and see exactly what the issues are), but without the experience, I don’t think anything other than a reinstall is going to help Astrocat. With a corrupt ntfs.sys, it is likely that the virus scanner has made repairs to system files, and damaged them (as this often happens), so at the very least, a windows repair is in order…however, I do believe that whatever virus this may be, is not going to have just attacked the windows system files, but also application files. This means that it is likely that his whole system is/was infected and more than just some core OS functionality (which can be repaired) is going to be unusable.Yes, he could repair (if he has that skill, which, no offense intended towards Astrocat, but I do not believe that he does) the system, but that is likely going to be a long process that requires more time and energy than it is worth.
Quote:I’m curious how you tried to remove all traces of the Virus/Trojan. Most antivirus programs will catch/quarentine them (if scanning realtime) & safely remove them. But if you only catch it on a full scan, it does not always remove it….you can be left with tricky files/registry entries to correct manually. If you messed around with the reigstry already that could pose a big problem if it was not done correctly.I’d recommend running Advanced Windows Care (free) which also tweaks some performance issues on the computer, CCleaner (free), a hijack this log (gone over with a fine tooth comb) & a PCPitstop scan (also free) before I personally reinstalled Windows. (But that’s just my personal choice, you still might need to reinstall as David suggested.)
Good luck with getting it working…blue screens are most annoying!
DorisAgain, (just to clarify) since he has a corrupt ntfs.sys (and/or other vital system files) is it unlikely that any of that will work (or rather, completely solve the problem) until a repair is done on the system.
My suggestion to reinstall was not an end-all solution for everyone, but rather the best (or what I feel is likely to be best, based on this description) solution to the problem, for Astrocat. 🙂
Grasping at straws here, but perhaps if Astrocat has his Windows XP CD, he could boot from it and attempt a Repair install.
David –
I understand your point better now….it would be easier sitting in front of the machines, and obviously having run these programs many times under more normal circumstances. And admittedly, when it comes to the OS, I’m not nearly so informed as you are.
Astrocat – I wish you the best of luck in getting things repaired!!
Doris
Did a format and reinstall of windows and the virus is still there. Ive checked all my discs and they are all clean but somehouse this Win32 sheriff trojan seems to not want to go away. As of today this is the only site ive visited.
Any ideas?
using pirated software? What is ‘all your discs’? You should need two, a Windows CD, and the drivers CD that came with your computer/motherboard. If you’re installing anything else, that’d be a good place to check. You should also disconnect any other hard disks.
And if you are using pirated software, this is what you get.
Nope everythings legit all my drivers are of the manufactuers main website anyway got rid of it now a simple anti spyware scan not only eliminated it but reported the person who sent me the trojan
If you formatted your disk and reinstalled, I don’t see how the virus could be there, nor how there could be any evidence of who sent it.
But okay, so long as it’s fixed I guess.
I researched the virus name & it appears to be related to a particularly nasty one (the removal methods are the same.) This kind of virus is not normally “cleaned” by a spyware sweep. Indeed, unless quarantined & removed at the time of infecton, most virus programs can do no more than tell you it’s on your machine.
I’m with David – How was any trace of it left behind if you reformatted?? That wipes your entire disk clean & starts from ground zero! There should have been nothing but a fresh install of Windows on the machine when you were done.
Anyway, since it doesn’t sound like you did a complete reformat & reinstall, there may still be lurking problems with regard to this on your machine. Here is the link to the removal instructions so you can take a look . Be careful if you follow it – do it exactly as it instructs, it’s a lengthy process & you must take your time and do it correctly. How To Remove Titan Shield And Antispywarebox.com (removal Instructions)
Doris
I’ve had this problem myself, and I could only fix it with a fresh install of Windows.
In my case, I don’t recall any viruses being involved. Every scan came up clean – I placed it down to faulty hardware, as my hard drive was failing at the time.
Check your event viewer, in the administrator controls. Copy and paste any ‘error messsages’ you may have there. Each time you get the BSOD (Blue Screen of Death) you should have got an error report in the event viewer.
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