Service Temporarily Unavailable Error 81000314 – only with a certain MSN account

This topic has 49 replies, 37 voices, and was last updated 17 years ago by mark_87.

Viewing 15 posts - 16 through 30 (of 49 total)

← 1 2 3 4 →

Author

Posts
October 23, 2005 at 1:42 pm #123239

Sistajz
Member

It did the same thing to me as well yesterday around 6 pm ! I don’t understand because I’ve tried to log on with other accounts and there seems to be no problem ! I’ve been trying this morning and I’m still receiving the same message:

Signing into MSN Messenger failed because the service is temporarily unavailable. Please try again later. 81000314.

I’m going crazy :crying: because my same hotmail account is working ! I’ve been having this same account since I can’t remember, I hope my contact is still there..

If anyone knows anything about that error please reply !!! It might happen to anyone..
Peace:)

October 23, 2005 at 3:48 pm #123240

VoiceofBetty
Member

The exact same thing is happening to me, and has been since this morning. It’s starting to do my head in. I can sign into msn messenger with two other accounts, but the one i want to use keeps displaying that error!! i can still sign into the email account though…….and have tried everything suggested to fix it!! Please help someone!!

October 23, 2005 at 5:04 pm #123234

jcchuang
Member

Fyi, my primary MSN account is still down after 24 hours, and my other MSN account just went down too. 🙁

Just as mentioned in one of the earlier posts, one of the error messages has turned from 81000314 to 81000378 (“You cannot use MSN Messenger at this time because your contact list is not available.”)

This seems to be affecting quite a number of people and has nothing to with service availability or the general software problem associated with 81000314.

If anyone hears of a solution and/or news related to this problem, please let us know!

October 23, 2005 at 6:50 pm #123241

Badlandsgfx
Member

I am getting the same error. Steps I have taken which dont work are.
completely unistalling software, directories and left over reg keys and reinstalling. Registering all .dll files with the link provided in this forum as well as manually. Shutting other software off on startup. Repairing IE. Just about everything except the kitchen sink. I think Microsoft needs to provide us with a link to an older working version of messenger

October 23, 2005 at 6:53 pm #123236

greentruck
Member

I was thinking it may have been a virus of some sort, but I scanned for viruses and nothing was found. So it isn’t that.

October 24, 2005 at 5:08 am #123242

Schaller
Member

its gone down again, i have tried the whol dll solutions that have been posted

but they dont work, its definitly something on the msn side, i wish they had a page that would inform us of this stuff

October 24, 2005 at 3:58 pm #123237

greentruck
Member

It’s working again now. But I dunno how long this will last for.

October 25, 2005 at 12:33 am #123227

aztuna
Participant

Try This if you are dial up. Go to add/remove programs, see if “msn dial up accelerator” has been installed. Remove it and re-start pc. I did not install it as I removed this once a couple years back due to conflict issues with other bulletin boards. Tried this at 9:00 a.m. AZ time, now 5:28 p.m. AZ Time. Problem appears solved. Hope this helps.

October 26, 2005 at 5:48 pm #123243

Martyn
Member

im getting this aswell.. very annoying.. because msn has been working, and it suddenly kicked me off!

October 26, 2005 at 6:15 pm #123238

greentruck
Member

I downgraded to MSN 7.0 and it worked *shrugs*. Try that.

October 27, 2005 at 9:26 pm #123225

princeG
Participant

Here is the reply from the official MSN Technical Support about this error, please read carefully:

The following conditions may apply:- The MSN Messenger cache has been corrupted. – The .NET Messenger service is temporarily experiencing difficulties.

Try the following solutions in the order that they are listed:

1. The .NET Messenger service may be experiencing temporary connectivity issues. To verify the status of the .NET Messenger service, visit

2. Try to sign in again later.

3. If the issue persists, follow these steps to clear the MSN Messenger cache:
3a. If MSN Messenger is running, right-click the Messenger icon in the notification area at the far right of the taskbar, and then click “Exit.”
3b. Open a Command Prompt window:

– Click “Start”, click “Run”, type “cmd” and then click “OK.”

3c. At the command prompt, type “CD”, and then press ENTER.
3d. At the command prompt, type the following command, and then press ENTER:

CD %appdata%microsoft

3e. At the command prompt, type the following command, and then press ENTER:

CD “MSN MESSENGER”

3f. At the command prompt, type the following command, and then press ENTER:

DEL /s ListCache.dat

* Note: This command deletes all the ListCache.dat files in all subfolders. You may see a list of the files that are being deleted.

3g. At the command prompt, type “exit”, and then press ENTER.
3h. Restart MSN Messenger.

4. If the issue persists, send us a connect log file.
a. If you are not already using MSN Messenger 7.0 or 7.5, install the latest version:i. Start Internet Explorer, and then visit .ii. Under “Registered MSN User,” click “Go.” The program is automatically downloaded. iii. Follow the instructions in the MSN Messenger Setup wizard to complete the installation. iv. Click “Finish.”

b. To generate connectivity logs for MSN Messenger, follow these steps: i. Right-click the Messenger icon in the notification area at the far right of the taskbar, and then click “Exit.” ii. Delete the already existing connectivity log file. a. Start MSN Messenger, but do not sign in. b. On the MSN Messenger “File” menu, click “Open Received Files.” c. In the My Received Files folder, locate and select the MsnMsgr.txt file, and then press DELETE.iii. Start MSN Messenger, but do not sign in. iv. On the “Tools” menu, click “Options.” v. In the “Options” dialog box, click “Connection.” vi. Click “Advanced Settings,” and then make sure that the “Save a log of my server connections to help troubleshoot connection problems” check box is selected in the “Connection Logging” section. vii. Close the “Options” dialog box. viii. To sign in to MSN Messenger again, click “Sign In.” The new connectivity log file (MSNMsgr.txt) is automatically generated in the My Received Files folder that is described in step 4.b.ii.c.d. To send the MsnMsgr.txt log file to Messenger support, send a reply back to the support incident response, and attach the log file to the e-mail.

April 4, 2006 at 12:01 am #123244

Hobbit
Member

I tried that and it’s still not working. 🙁 I tried basically everything*sigh*

April 17, 2006 at 4:21 pm #123245

pinklollipop
Member

greentruck wrote:

I was thinking it may have been a virus of some sort, but I scanned for viruses and nothing was found. So it isn’t that.

yeh i thought that too, but i had jus got rid of a virus the day before i had that error… (81000314)

i have tried everything to see if it will work again…. the only thing i can think of is the proxy settings for msn messenger… something to do with the “socks” in connections settings….

it would be nice for someone to help get it back!!!!

i have signed into my secondary address now but i prob will never get my contact list back,:(

April 17, 2006 at 5:03 pm #123246

The_Eye
Member

i have a solution,your msn messenger cannot connect u,but msn hotmail internet can,so go there,copy ur contact list,create a new account.

there u go u save ur list + u got a brand new email 🙂

April 17, 2006 at 7:55 pm #123248

ela_t
Member

go to:
http://www.imzers.com/msn/solve/error-code-0x81000314
and clck on the “download now”, also go to start, run, and put in:
regsvr32 softpub.dll

then try running msn.
Author

Posts