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About two days ago, I went to start AIM and nothing happened. I thought maybe my computer had froze, so hit Control Alt Delete and went to End the Process, but it said that aim.exe was still running. I uninstalled and reinstalled AIM, to no avail. I even tried installing an older version of AIM, no help. I can connect to the internet so it’s not a connection problem. I have run Spybot and Adaware SE, nothing doing. Someone please help.
Now, when I start AIM, no window comes up for me to sign on. And, when I try to shut down my computer, it has to wait for AIM to shut down, and then eventually it says, “the program is not responding”.If you’re using Windows XP, did you try deleteing your account (and saving you files) and creating a new one? Or have you tried AIM on a differnent user? Maybe that will help.
I would gladly sign on as a different name, but the sign on screen doesn’t even show up. No other programs on my computer have this problem. No AIM windows open up when I click to start it. Any ideas?
I don’t use Smiley Central, at least to my knowledge. I ran spybot and no sign of it. I noticed that when I go to reinstall AIM, the install process goes fairly quickly until it gets to the imagehlp.dll portion, where it freezes for a quick second. Also, although I deselected the box to install the AOL Toolbar, it still shows that as a part of the installation process.
I would suggest to do the following to fix this, in order.
- Uninstall AIM via the Add/Remove Programs in the Control Panel
- – Reboot –
- Download/Install, then run CCleaner, remove all files. (just removes temp files)
- Download, then run AIMFix, if any AIM Viruses exist, they will be removed
- Flush DNS Cache – Inside a command prompt, type: ipconfig /flushdns press Enter, wait, then close it.
- – Reboot –
- Download the latest GM of AIM: DOWNLOAD AIM
Let me know how that works for you 🙂
I followed the above instructions step by step, and although CCleaner freed up a lot of space, I still had no luck getting AIM started. Any more ideas?
My AIM is doing the same thing…I try to open it and it wont even pop up….I’ve tried re-installing it several times and it still wont work….Also, my iTunes now doesnt open up also….What is going on? Any solutions yet? I really dont want to reboot my computer because I don’t wont to lose all of my music…Is there a way to reboot without deleting my music? Any help is appreciated
hey
im new to the forums, i found this website because the exact same thing is happening to me. about 2 hours ago aim wouldnt appear, so i tried to uninstall and re install but it didnt help much. has anyone got any ideas how to fix this? i did download the old 4.3 version or whatever it was from the site, n that works, but its so old and i was using 5.9 not even 3 hours ago!! any advice from anyone?!
Same thing with me. Last night it worked, I got home tried loading AIM nothing. So I uninstalled it updated to triton and it didn’t work. Same with itunes I have no idea what’s going on.
I started another thread about this last week and followed all the instructions folks were nice enough to suggest. nothing works. I still can’t download a new version. I still have desktop icons that show AOLsetup and Triton. They also show up in my list of programs from the Start menu, yet I can’t access them.
Does anyone know if this is some AOL problem as opposed to all of us individual users?
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