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Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › Subscription response time?
Hi:
I subscribed for Yahoo Voice Pc to Phone last Friday. A window appeared and said that my subscription form completion was accepted,etc. I tried all weekend long to call on Pc to phone but a window pops up that says I need to subscribe. I don’t want to subscribe again because I’m already out 10 dollars with no service.
Contact yahoo! customer services and give them details of your purchase and explain that you’ve not yet been “topped up” with your purchased credit for the phone service and note to them that it did say subscription accepted.
You can find some more info at How long does it take to activate my new Yahoo! Voice service? – Yahoo! Messenger
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When I did it, it gave me 15 minutes immediately until they could confirm the payment. Then within 24 hours I had my full credit. So there is definately a problem and as dermot said, contact them about it.
Also make sure that you log into the MAIN ID of the account you subscribed from. It may not work from other alias accounts, even tho they are all connected.