- This topic has 1 reply, 2 voices, and was last updated 20 years, 10 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › Trouble Installing Yahoo Messenger
My Yahoo Messenger was deleted at one time on my system – OS is Windows XP. When i try to re-install Yahoo messenger, I choose Run, nothing happens. If i Save it, i get the ‘ymsgr7us’ install icon, but when i open it and choose run, nothing happens. I have contacted yahoo, gone thru all their instructions, removed all previous files/programs asscociated with yahoo and tried to reinstall.
If i try to open Yahoo from the previous icon location on my browser, i get error:
Windows cannot find:’C:PROGRA~1Yahoo!MESSEN~1Pager.exe.’ I have ran Webroot Spysweeper and removed all Adware/Spyware.
The spyware is probably gone but your browser may have been hijacked in the past and that can seriously mess with browser add ons,like yahoo toolbar for example.You have an icon on your browser(yahoo messenger icon) which leads to no where,so you get that error message,yahoo toolbar is probably messed up,I would suggest you uninstall the yahoo toolbar from add/remove programs if its still present.
You said you removed all previous yahoo files,did you tick search for hidden files and folders in search when you were removing the previous files,if no then there could still be some files present but you can’t see them.
As for the installation not running,I’m not sure what the exact cause might be but you may not have enough memory to run the installation,because something else may be draining resources,(ie)a virus or more spyware.