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- This topic has 4 replies, 2 voices, and was last updated 17 years, 2 months ago by z_a_1998.
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February 18, 2007 at 1:55 am #26417Jeff HesterKeymaster
Uploading photos to new Yahoo profiles have not worked right in 8+ months and Yahoo! thinks it just happend.
This was their reply
Hello Chris,
Thank you for writing to Yahoo! Member Directory.
I appreciate your getting in touch with us and I understand that you
were having difficulty uploading photo in your Yahoo! Profile.Thank you for letting us know the problem, and taking the time in
explaining the details clearly. I have investigated the situation you
relayed to me and replicated the issue which produced the same result.
I
was redirected to the Yahoo Photos page.As of this time, we are experiencing technical challenges in our
system.Please be confident that our engineers have been alerted with
“Upload Photo” issue which was not functioning properly. They are
currently investigating this issue for a quick resolution and are also
taking steps to prevent similar incidents in the future.We apologize for the inconvenience on your part. I know how significant
this feature is to you and I assure you that we share the same goal of
having the issue fixed.While we’re taking our course on fixing this issue, if you’d like, you
may want to consider trying out our Yahoo! 360. It works as a web blog
where you can also upload your photo. Please access here:http://360.yahoo.com/login.html?.done=http%3A%2F%2F360.yahoo.com%2F&.src=360
We will keep you posted on the status of this issue and as soon as it
gets resolved. Please do let me know if there is anything else that we
can help you with. I will be happy to help you, for your satisfaction
is our main goal.Have a nice day, Chris!
Thank you again for contacting Yahoo! Customer Care.
Regards,
Angel
February 18, 2007 at 3:46 am #158384z_a_1998MemberI got the same reply last summer from them,lol they are right on top of things!!
February 18, 2007 at 3:55 am #158381Jeff HesterKeymasterIt woudn’t be the first time they ignored a problem. Was it the members directory Customer Care you sent the problem to last summer? They have been helpfull for me in the past. They fixed people showing online, on there profile within a week of me reporting it was not working before.
February 19, 2007 at 1:46 am #158382Jeff HesterKeymasterI just sent The same problem in different words under a friends account and I got the exact message! :woot:
I guess the good thing is that they know about it. But how long did they know about it?
Its just a thought but they may be building a new page were you can select photos from your photos gallery. That the only reson I can think of why it is still broken. They are pretty good at fixing things in the members directory.
February 19, 2007 at 2:11 pm #158383z_a_1998MemberIt was Member Directory I had sent it to and I just checked the date and it was July 17th 2006,Like I said in another post it hadn’t worked for a long time but it don’t bother me,would just like it fix so they could see some of my crazy pics,lol
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