Webcam black screen

This topic has 10 replies, 6 voices, and was last updated 21 years, 7 months ago by czarl.

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June 25, 2004 at 5:44 pm #9531

bduarte
Member

Hello,

I used to have win2000 on my pc, now I´m with XP.

MSN worked just find with the older windows.. voice and sound conferece and stuff. Now I am having a problem with my webcam.. Everytime I try to use it a black scrren appears..

I read in some forums that a codec named k-lite could help with this kind od problem, I´ve istalled it but nothing changed =(

If someone have another way that may help me, plz, write me on my email (brunarobinson@hotmail.com) or leave the answer here.

thanks

June 25, 2004 at 6:05 pm #77238

dme
Member

I often have the same problem too.

I have most of the latest common codecs installed, (xvid, dixv, etc), although I have never heard that it might be a codec problem.
I am under the impression that it is more a problem of port forarding. I know that my Alcatel Pro ADSL Router has an issue with port forwarding. According to http://www.hypothetic.org/docs/msn/client/invitation_types.php, MSN uses ports 13455, 16253, and 55039 for voice and video. Using a port logger on my client, I found that issues occur when using 55039 on my computer. Might be a coincidence, since I have not tested it fully, however, it leads me to further believe my theory with this issue.

A temportary solution I have found is to restart the video/audio conversation.

EDIT: a ‘more in depth’ google search brought up this: http://ask-leo.com/archives/000023.html

October 29, 2004 at 3:30 pm #77242

jasongor
Member

i exactly install that fu*king k-lite program…..that’s lead to my ‘black screen’ problem

i am so regret……any solution to fix it?

October 29, 2004 at 6:05 pm #77237

MartinBradley
Member

I really can’t see why Kazaa Lite would be linked to such a problem. Have we all tried things such as reinstalling the webcam drivers and such?

And if you think that K-Lite caused your problem, wouldn’t the obvious solution be to uninstall it, and see if the problem continues? I would imagine you can do that via Add/Remove programs.

Also, jasongor, watch your language please, obcenities are against our forum policies. Thanks.

October 29, 2004 at 6:54 pm #77243

jasongor
Member

sorry for the language…
i have already uninstalled K-lite…but the problem still exists…

October 30, 2004 at 4:58 am #77239

kyuubi
Member

anyone have a solution to this?…I really need some help…the Audio part is working great, and I can also see the person with the webcam…but when I invite that person, all the see is a black screen. Restarting and reinstalling of any and all kinds have failed, I suspect it might be my firewall, so can any one fix this?

I run:

Windows XP Pro
1GB of RAM
McAfee Personall Firewall Plus
Inexq Router…

Any help would be nice..

October 30, 2004 at 4:59 am #77240

kyuubi
Member

Quote:

quote:Originally posted by kyuubi

anyone have a solution to this?…I really need some help…the Audio part is working great, and I can also see the person I am having my video conference with…but when I invite that person, all they see is a black screen. Restarting and reinstalling of any and all kinds have failed, I suspect it might be my firewall, so can any one fix this?

I run:

Windows XP Pro
1GB of RAM
McAfee Personall Firewall Plus
Inexq Router…

Any help would be nice..

October 30, 2004 at 5:29 am #77244

jasongor
Member

Did u installed a program called K-lite?

October 30, 2004 at 4:32 pm #77241

kyuubi
Member

yes….what about it?….I never had a problem with Kazza Lite…

October 31, 2004 at 11:53 am #77245

jasongor
Member

That’s exactly the problem
Kazza Lite lead to MSN black screen

2 solutions for that
1) uninstall K-Lite
2) Format your disc and re-install window (this is wht I did)

March 3, 2005 at 9:08 pm #77246

czarl
Member

I have another solution to this….the solution that worked for me was to plug my webcam directly to an onboard USB slot…previously it was plugged into a PCI slot with 4 USB ports on it.

hope this helps.
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