Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › Webcam crashes
- This topic has 11 replies, 6 voices, and was last updated 20 years, 5 months ago by
mattent.
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May 12, 2006 at 12:09 pm #22981
Gohan
Memberhi. i have msn 7.5. when i use my webcam with it, after about 5 mins of having the camera on, my pc restarts itself. can anyone help? thx.
May 12, 2006 at 5:19 pm #144314Stigmata
MemberReinstall Drivers for webcam?
Do you get any error messages?
May 12, 2006 at 11:37 pm #144308Gohan
Memberthe drivers i have are from the cd that came with the webcam. its from argos (uk). no error message. just suddenly restarts for no reason! anymore help would be much appreciated! thx
May 15, 2006 at 2:54 am #144312princeG
ParticipantYes but you can just uninstall and then reinstall the drivers from that cd like Stigmata suggested and see if you’ll expirience the same issue then.
Does it restart only when your webcam is on? Do you have any other program open at the same time?
May 15, 2006 at 3:29 am #144315williamlee
MemberDepending on how old your cam is and I would guess what kind you have. Although some cheap webcams will work and have for older versions of messenger. as things improve and become faster some of the older cams will have problems keeping up with these newer versions. Your fix could be as simple as needing a new webcam. One way to find out would be to find someone who has a newer cam and let them hook it up to your system and see if the problem is still there.
I make this suggestion because you say it works for a little while then crashes that sounds like an upgrade in equipment is due.
if I find anything else I will let you know. good luck
May 15, 2006 at 11:53 am #144317mattent
MemberI have similar problem. I have MSN 7.0 now. I can chat with web cam about 5 min then I can’t start it any more. Also the sending of files stop. And finally I found out that nobody can’t get my messages but there’s no error messages. I can’t understand what’s wrong with msn. I’ve done already 4 times format c:. I occured same problems with MSN 7.5.
May 15, 2006 at 12:53 pm #144309Gohan
Memberthe weird thing is that i use skype alot and with the latest version of that, my webcam is fine! my cam is about 2-3 years old now. and to answer princeG, yes it only restarts when my webcam is on. a few small programs open but thats it.
May 15, 2006 at 2:12 pm #144313princeG
ParticipantYeah I really don’t think that it being old plays any role to the problem, my webcam is even older than Gohan’s and i use it just fine with msn.
May 15, 2006 at 2:13 pm #144316williamlee
Memberyeah I have a cam about that old and works fine in all places with the exception of msn and netmeeting but when I bought a new cam well it works everywhere fine. although this may not solve your problem just thought I would offer it up as an option. good luck
May 20, 2006 at 12:49 pm #144310Gohan
Memberso does anyone have anymore ideas apart from reinstalling the drivers? i doupt it could be the drivers if it works on other applications such as skype.
May 23, 2006 at 7:33 pm #144307imported_EvilSeph
MemberI really can’t believe someone hasn’t asked this yet.
To provide accurate support, we need more details.
What webcam?
What version of Windows?
And so on.Any information you think will help us, include it.
May 29, 2006 at 10:07 pm #144311Gohan
Memberthe webcam is called PC Camera (602a VGA). i am on window xp professional sp2. do you need any other info?
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