Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › WEBCAM trouble
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A1CDravenAF.
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October 29, 2005 at 1:04 am #20484
calila214
MemberEverything was perfect with the previous version. After installing the version 7 of Yahoo! messenger, the image sent to friend is grey..like a ghost image. No colors distributed. What can it be? I’ve tried all. Reinstall the drivers, and the YM…what else can I do? Please..if you have any idea..let me know.
October 29, 2005 at 1:31 am #132550rrvball
Memberhey calila214,
2 questions for you:
1) Can you currently connect to yahoo messenger?
2) When your cam is on your screen, does it look ok?October 29, 2005 at 6:24 am #132556stupidisasstupiddoes
MemberHave you tried to update your webcam driver? There may be a newer driver available than the one you are trying to reinstall. Have you also gone to the manufacturer’s webpage to see if there are any known issues with Yahoo Messenger?
November 4, 2005 at 8:03 pm #132558calila214
MemberYeah!! I can connect to Yahoo messenger, and the image I have from the cam is good. The image sent to friends is the problem. All grey, like a negative..no color at all.
I have already tried a new driver..nothing. The strange thing is..the same cam works fine with the previous version of Yahoo messenger, with the same system. There must be an explanation..but I really cannot figure it. I sent the same question to yahoo help..and no response by now.November 5, 2005 at 2:28 pm #132551aneagle
ParticipantI would suggest:
1. Add your own ID to the buddy list, start your webcam from Y!m menu, you’ll see “view my webcam” next to your ID, click it and you get the second webcam window showing your webcam image received from yahoo webcam server. Now you can compare the quality and have an idea of what your webcam appears at the other end.2. With your webcam online, go to menu Messenger, Preferences, Webcam, Camera Settings and check the setting for color saturation.
November 12, 2005 at 12:22 pm #132563brightxlight
Membersame problem here.
my webcam worked fine until the messenger updated. preview is still fine but the broadcasted view is crappy – grey and like a negative.
i tried everything from reinstalling drivers to editing the registry like yahoo tells on the help-pages. no result – like mailing the problem to yahoo. all i got in return was a mail with some basic instructions like “make sure your cam is connected to your computer”.anybody solved the problem?
November 13, 2005 at 1:42 am #132559calila214
MemberAneagle and Brightxlight
Thats exactly what I did already..and thats the reason I know that the image is grey and like a negative.I did already everything possible to solve it..and nothing worked, just like you Bright. No response from Yahoo either.It still works on MSN and Trillian though.
Thanks anyway…November 13, 2005 at 2:10 am #132566tekNerd
MemberI am new here! Hi all!
I have exactly the same problem! This sucks!
How come nobody can’t resolve this?November 13, 2005 at 2:23 am #132553DrBroccoli
ParticipantWhat type of webcam are you using? What is your connection type? Is it what the other people see or just you? What happens when you view anothers cam? Have you tried another messenger?
November 13, 2005 at 1:04 pm #132567tekNerd
MemberShadowdogMU wrote:What type of webcam are you using? What is your connection type? Is it what the other people see or just you? What happens when you view anothers cam? Have you tried another messenger?First got say this: all the drivers and my Windows is uptodate;
I have yahoo!messenger 7.0.0.437 (is there a 438? i just download one but only in italian!) with a Logitech QuickCam Express on a DSL 4 Mb/s connection; On my side my cam’s viewing is normal, but the others are seeing me like in attachment; the same s**t is happening when i see others cam; everything was working normaly and great on 7.0.0.246 if i am not mistaken. I like to have everything uptodate, but i am afraid i will go back to .246 or other that works (but then again i will miss some nice futures). I don’t know, this sucks!
Thanks for all the help!November 14, 2005 at 7:08 am #132564brightxlight
Membermy cam is a logitech quickcam messenger – and so it seems to be an exclusive logitech/yahoo problem. i have 1mb dsl and all my drivers are updated.
everything worked fine until yahoo messenger updated.
like i said, the preview is great and the broadcasted view is same as teknerds.yesterday i tried to downgrade. no result at first. but after some uninstalls and reboots i installed yahoo messenger 5.6 and it worked! dont know why.
i wanted to figure out up to what version i could update to and installed the 6.0.0.X . …and the broadcasted view was crappy again.
so i wanted to downgrade to 5.6 again but no result this time. the broadcasted view is still grey and like a relief.i think it may be a problem with the upload wrapper, but im not nerd enought to solve my problem in any way except try and error.
so long.
November 14, 2005 at 9:20 am #132557stupidisasstupiddoes
MemberWhat Logitech model is it? Did you switch back to an older Messenger and it is still broken? What program are the people who are viewing you, using? Also, are you using Ytunnel with your Messenger?
Try the following links to test your cam. http://help.yahoo.com/help/us/messenger/wv/webcam/webcam-12.html
http://help.yahoo.com/help/us/messenger/win/webcam/webcam-18.html
November 14, 2005 at 11:49 am #132568tekNerd
MemberI just switced from 437 to 249(beta) and everything is back to normal.
November 14, 2005 at 2:04 pm #132565brightxlight
Memberok, today i tried everything to fix it. i dont really know how many times i rebooted my system, cleaned the registry and installed a new version of this messenger. nothing worked…
until stupidisasstupiddoes posted these links. first link – nothing special, no download, no image at the bottom like it is written there.
second link – download of the upload wrapper, image of my cam at the bottom, and it seems to be fine. i started the messenger, tried viewing my own cam and…it worked fine. everything is normal.
to test my luck i updated to the newest version of the messenger and was scared to test the broadcasted viwe again. but it still works and i promise not to update again.
thanks for the help.
November 20, 2005 at 5:43 pm #132560calila214
MemberI see nothing in both links. Saw that someone got the solution on the second link…but..where can i find the upload wrapper there?Thanks for any help!
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