Home › Forums › Archives › Computer Support › Computer Support Discussion › Why you should get cable and not DSL…
- This topic has 10 replies, 7 voices, and was last updated 19 years, 4 months ago by DrBroccoli.
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January 6, 2005 at 5:23 am #15821Someguy03Member
I recently upgraded my DSL connection from 768 KBps-1.5 Mbps to 1.5 Mbps-3 Mbps. Now, after the upgrade finally went through, it was past midnight. I was getting 2.6 Mbps. Then the next day I get home and my speed is ranging anywhere from 1 Mbps to 1.3 Mbps. I thought maybe they screwed it up and my connection got upgraded and then downgraded again.
So I contact SBC Yahoo! DSL support and the guy tells me that my problem is due to network congestion. “So many people in your area have SBC Yahoo! DSL, that during peak hours your speed will get somewhat slower.” In this situation, peak hours are basically between 8 AM and 10 PM, and the speed I lose from it getting “somewhat” slower is 1 Mbps.
Now, I was under the impression that sinse I am paying for an upgraded connection that they would guarantee that I atleast get at or above the low end speed of the stated downstream connection (which in this case would be 1.5 Mbps.) Then he shows me the terms of use page, which states that they do not guarantee any certain connection speed.
Thus, I upgraded my internet, but recieve no benefit because of network congestion. He tells me “however SBC Yahoo! is increasing it’s capacity in your area in recent future, so in near future you will not face any trouble due to network congestion.”
How long away is the “recent future” ? Next year? 2 years from now? ….since cable uses a seperate line and not your phone line, it doesn’t get network “congestion” and thus, my story.
January 6, 2005 at 2:08 pm #111230DrBroccoliParticipantThe only thing I can say is I have cable it from the uses at friends houses that have DSL it seems faster overall and according to my ISP they say that their service is up to 2x faster than DSL so… So far I havn’t had and “congestion” problems or service loss exept for once when a frickin tornado went through here.
January 6, 2005 at 6:03 pm #111225DavidParticipantThe way cable works is that bandwidth is shared through your neighborhood, with a DSL link – it’s shared further down the line [At the CO]. The problem you are having is that is not enough bandwidth in the system for you, or anyone else.
I have a 4Mbit/512Kbit cable connection, it runs at 3.5Mbit/490Kbit at peak times, and I actually hit 4/512 after midnight. Cable works better for me because I’m too far from the CO to get ADSL, I’d need IDSL [slower], and there are few people around me that have it.
January 6, 2005 at 7:09 pm #111221Jeff HesterKeymasterI have DSL and it goes very fast. The only thing I don’t get is why I get disconnected when the phone rings. Grr.
Anways Someguy03 can’t you just cancel your cable and get another provider?
January 6, 2005 at 8:03 pm #111224OreoMemberI was just thinking Miami Guy….do you have all of your phones hooked through those DSL connectors?? You have to make sure EVERY single phone in your house is connected through those and not through the simple phone jack….
Edit: I forgot to mention I think you can get those filter things from Radio Shack and they may be a bit less expensive than the ones from your company. 🙂
January 6, 2005 at 9:14 pm #111226Someguy03MemberI can’t really change companies. The only other big company in my area is Comcast, which is like 60$ a month, where as since SBC is my phone carrier and I have Cingular (they own it) and I have their phone plan, I get 1.5 – 3 Mbps and 468 Kbps up for 40$ / month.
And also MiamiGuy, Oreo is probably right. I can almost guarantee you that your problem is from not having all your phones connected through the DSL filters provided by your ISP when you first get your DSL setup package.
January 7, 2005 at 12:42 am #111222Jeff HesterKeymasterWhen I got DSL my phone company gave me the modem and filters and everything for free. I have all the filters set up on each phone. I still have that problem. I called them and they weren’t much help either. They just said I should use an ethernet cable to connect the modem instead of the USB one which I use since I don’t have an ethernet port but I don’t think that would make a difference. I dno.
January 7, 2005 at 2:10 pm #111228mdandeMemberMiamiGuy check your filters and make sure the phone is not pluged into the dsl side of the filters this can make loss your contion
i have went from dsl to cable and back to dsl in the last year thank god i didnt have a contract with any of them. like a dumb u know what i change from the dsl over to cable cuz all of the sbc dsl techs (thay have a tech center here) was trash talkn dsl how slow it was. after witch i go and find out that 5 people on my block that i know of had cable and u wanna talk bout congestion it got to the point that buddy of mine on dial up was surfing faster then me!! so in my case dsl didnt have the congestion that cable did so i changed back to when the cable comp asked why i only keep it for 3 weeks and i told them it was slower then what i had and cost 20 bux more thay was kinda in shock! haha anyway if u plan on changeing to cable u might ask your neighbors if thay have cable 1st cuz you might be floating the same boat of congestion hell
January 7, 2005 at 9:10 pm #111227Someguy03MemberMiamiGuy, sometimes people want to both have DSL and a phone plugged into the same phone jack, so companies provide splitters which allows you to plug the phone into one jack and the DSL into the other. If you are doing this, make sure they are in the proper jacks.
And I really would suggest buying an ethernet card and using that. It’s faster, better, and might fix the problem.
January 7, 2005 at 9:24 pm #111223Jeff HesterKeymasterI checked the phones, all two of them in my apartment and I do have a splitter and everything is plugged into the proper jacks. I guess I’ll consider getting an ethernet card, or should I get a usb/ethernet converter thing? I think I saw that at my CompUSA.
January 7, 2005 at 10:18 pm #111229SpikeMemberMiami, also check to make sure, if you use the wireless feature, and you have a wireless phone in your house, it may be the same frequency. It may sound rare, but it happened to me many a time. Then I got the router in my room 🙂
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