Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › WLM 8.1 freezes randomly no matter what I do!
- This topic has 9 replies, 5 voices, and was last updated 17 years ago by despadas.
-
AuthorPosts
-
March 16, 2007 at 6:30 am #26617djstingMember
Heya
I have scanned several topics and tried a plethora of steps in resolving this stupid issue with WLM.
Essentially what happens…is it’ll start up no problem…but while I’m talking to ppl, it doesn’t matter who it’ll just freeze for no reason. I’ll hover my mouse over the convo window, and the mouse will disappear. Then of course you click once inside the window, and the screen goes either white or black…then I see (Not Responding) beside the title window and it’ll stay like that for like 10-20 seconds. It freezes all my convos too that’s the funny thing including the main WLM window.
I’ve gone through a crap load of steps now…including the following:
1) Using the clean-up utility to completely remove WLM, delete the shared regkey from HKCUSoftwareMicrosftWindows LiveCommunications, then reinstall
2) Replaced C:WindowsSystem32msoert2.dll from a file at dlldump.com
3) Ran sfc /scannow to check for any defects
4) Checked Firewall/AV
Also…I can’t really find any topics related to this. It’s also interesting to note that I just recently re-formatted my computer so its a fresh install and I’ve reinstalled WLM like 3 times now. I downgraded to MM7.5 to see if that helped, but I was too used to WLM 8.1 and I went back up. I’m plumb outta options so I hope you guys at BBB can help me out
Peace,
-Sting-
March 16, 2007 at 8:50 am #159256PhilipModeratorHi, and welcome to the BBB Forums. I have a similar problem to yours too, and I notice that it’s prone to happen when I’m using animated emoticons. If I don’t use animated emotes, it usually behaves itself. I don’t think it has anything to do with your computer.
Is anyone else having similar problems? Please post back on this thread. Meanwhile, I’ll try to find a solution to this, hopefully soon.
March 17, 2007 at 9:19 pm #159263The MidnighterMember@Philip 216315 wrote:
Hi, and welcome to the BBB Forums. I have a similar problem to yours too, and I notice that it’s prone to happen when I’m using animated emoticons. If I don’t use animated emotes, it usually behaves itself. I don’t think it has anything to do with your computer.
Is anyone else having similar problems? Please post back on this thread. Meanwhile, I’ll try to find a solution to this, hopefully soon.
I too am having this problem, and i’ve done every step the creator of this thread mentioned as well.
March 21, 2007 at 3:38 am #159260djstingMemberThis is driving me crazy…I’m using 7.5 now instead of WLM 8. Please let me know if you have a solution for this!!
March 21, 2007 at 7:45 am #159257PhilipModeratorHave you tried uninstalling all instances of Adobe Flash Player in your system and installing the latest version?
March 21, 2007 at 8:19 am #159261djstingMember@Philip 216554 wrote:
Have you tried uninstalling all instances of Adobe Flash Player in your system and installing the latest version?
I haven’t done that yet no, however I fail to see how that would fix it. I’ll give that a shot and let you know if that works. Thanks
March 21, 2007 at 7:48 pm #159262djstingMemberI have the latest Adobe Flash Player 9 activeX installed on my system, so I believe I have the latest version yes.
March 22, 2007 at 12:52 am #159258PhilipModeratordjsting;216570 wrote:I have the latest Adobe Flash Player 9 activeX installed on my system, so I believe I have the latest version yes.So the problem is still there?
April 17, 2007 at 7:26 pm #159264despadasMemberWell, for those of you who tried everything and nothing seems to work, I´ve found a workaround that seems to do the trick. It will not solve the problem, and you still be doing this every now and then, but you´ll be able to use the program.
After monitoring the log file that the MSN creates, it seems that it doesn´t actually freezes entirely, it just get cought on some conectivity issue and freezes the GUI. To unfreeze it, you just have to cut off the connection with internet for a couple of seconds, so it find a way around the problem itself.
You can disable the conection or even unplug the internet cable for this.In my case, I have a firewall that give me the possibility to “Stop all traffic”. It is a lot easier and the MSN don´t even disconnect after it unfreezes.
So, in order to work, in my case, I do the following after msn freezes (or take too long to start):
1.Stop all traffic with my firewall.
2.Monitor MSN to see when it unfreezes. (It take around 10 seconds here, with the connections stopped)
3.Enable all traffic (back to normal) in the firewall when MSN is normal.
The process is needed just one time per session. Once you´ve done it, the MSN works fine until you turn off the computer. If not, do that again, I guess.
For those of you who´re not being able to use the program and need it, it´s a way to go.
cheers,
April 19, 2007 at 8:42 pm #159259Doris KenneyParticipantHave you checked to make sure there are no firmware upgrades for your router and made sure your date and time are correct on your router? If you disconnect the router and WLM sorts itself out this could be the root of the problem, and might alleviate having to do the disconnect every time you reboot.
Good luck! And I’m glad to hear you found a workaround no matter what – I know how frustrating it is when it doesn’t work correctly!!
-
AuthorPosts
- You must be logged in to reply to this topic.