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Some accounts with invalid characters in the first name of the user’s profile are currently experiencing errors/failure when signing into Windows Live Messenger. While they don’t yet have a permanent fix, if you receive this error you can try the steps below as a temporary fix:
Change the first name in the user’s profile
1. Go to http://account.live.com/
2. Sign in with the account in question
3. Click ‘Registered information’ link
4. Click the ‘Change’ link next to your name
5. Change the First name to something appropriate with no special characters or the ‘&’ symbol.
6. Click ‘Save’
7. Attempt to Sign in with the application that was creating the error.I don’t have an official answer (they don’t really define what is or is not acceptable) but I tried a few random combinations in that field to see what happened.
Letters and numbers seem to be fine. At least it didn’t yell at me when I tried a combination of both. However, it did not like any punctuation or special characters such as * or &.
I’d probably tell any user being affected by this to use letters and/or numbers only for the moment. Remember, this is not the screen name/login – it the first name as shown in the user’s profile.
It looks like they are working on a fix so if anyone is really attached to their special characters in their first name field they’ll likely be able to change it back at some point in the future.
patndoris;247023 wrote:…it did not like any punctuation or special characters such as * or &.Who does that besides pre-teen girls anyway? :p
None of my friends. But good to know in case my niece has trouble.Way to stay on top of things, patndoris!
I’d probably tell any user being affected by this to use letters and/or numbers only for the moment. Remember, this is not the screen name/login – it the first name as shown in the user’s profile.
It looks like they are working on a fix so if anyone is really attached to their special characters in their first name field they’ll likely be able to change it back at some point in the future.schmuck
Thanks for sharing such useful information. I think this is really a very nice post. Thanks for the great content!
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