Yahoo Messenger 8.0 VOICE problem

This topic has 5 replies, 4 voices, and was last updated 20 years, 2 months ago by cchrist626.

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September 6, 2006 at 9:53 pm #24845

cchrist626
Member

MY GF..Loaded Yahoo Messenger 8.0 today.. and on attempting to VOICE.. it logs out Yahoo Messenger and gives her this error:

ycpfoundation.dll invalid page Fault

Messenger appears to be working fine, we can IM..but VOICE terminates Messenger and produces the above error

She is running Windows 98SE…and is 200 miles away..LOL. so I am doing this via the net…Chris

September 7, 2006 at 1:46 am #151905

tim2679
Member

First thing you could try is to uninstall Yahoo Messenger. Then download the
full setup. Don’t download the installer from the messenger home page, it might
be a smaller download but the installer sometimes does not download all the files
needed. Also it always installs the needless extra like the Yahoo Toolbar.

This is why I always download the full setup. It has all of the files so there
so it can’t forget to download one. Also it does not install any extra’s like
the Yahoo Toolbar, ect.

http://download.yahoo.com/dl/msgr8/us/ymsgr800_711_us.exe

You will be able to tell the difference between Yahoo’s new installer and the
full setup.

New installer: http://us.dl1.yimg.com/download.yahoo.com/dl/msgr8/us/msgr8us.exe

Full Setup: http://download.yahoo.com/dl/msgr8/us/ymsgr800_711_us.exe

You will notice that the full setup will always inclued the build number and the
new installer doesn’t.

Also make sure if you are using an older version/build that you uninstall the
current version of messenger that is already installed on the computer.

September 7, 2006 at 1:27 pm #151906

cchrist626
Member

By uninstalling the current version.. Will that wipe out any saved items such as IM Buddy lists? This is a major concern for her since she has several business contacts that would all need to be documented and manually put in after the upgrade…..

September 7, 2006 at 2:51 pm #151904

imported_Ven0m
Member

No, buddy lists are stored server side.

September 7, 2006 at 8:47 pm #151907

cchrist626
Member

Will the delete of messenger delete all of the Old archived msg’s… and if so .. is there a utility to backup just the main folder as opposed to user by user…

September 10, 2006 at 2:32 am #151903

Dermot
Participant

You can save the archives by going into the yahoo! folder and going the following directory..

C:Program FilesYahoo!MessengerProfiles

Drive label being relative the one you installed Y! messenger on.

Save the folder with your ID on it and put it in another folder somewhere where you can find it again.

after you reinstall Y! messenger you can just return the folder back to its original location.

NOTE: Y! Messenger 8.0 is not very compatible with older Operating Systems

Her system may not comply with some of the following..

* Windows 98/2000/Me/XP
* Pentium class processor
* Internet Explorer (version 5.x or later)
* At least 64MB RAM
* A non-proxy connection to the Internet
* A microphone, sound card, and speakers
* DSP Group TrueSpeechTM audio compression (CODEC) software

If you continue to have issues with 8.0, i suggest perhaps trying 7.5.
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