Yahoo Messenger Cam Problem

This topic has 6 replies, 2 voices, and was last updated 16 years, 5 months ago by glen108.

Viewing 7 posts - 1 through 7 (of 7 total)

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October 13, 2008 at 4:03 pm #29368

glen108
Member

Hello,
I never had this problem before using my Logitech quick cam on Yahoo mesenger, viewing other peoples cams. But now for some unknown
reason when I put my cam on, people can view me but I cannot
view them.

I also use my cam on Msn Mesenger, but have no problem viewing
other cams.

I have been all over the internet trying to get answers to this problem
with Yahoo, but to no avail, I’m still trying to get an answer.

Hopefully some one here can help me solve this problem.

Thanks,
Dick :new: to BigBlueBall as of today.

October 13, 2008 at 9:51 pm #171568

Doris Kenney
Participant

Hello and welcome to BBB! Yahoo has been having all kinds of problems lately. If your cam is working properly elsewhere – I’d think its more likely a Yahoo issue than one with you. These problems can be sporadic and affect only certain people. I’d give it a few days and see what happens – it may just all come right again.

October 13, 2008 at 10:22 pm #171571

glen108
Member

Doris,

Thanks for your reply regarding my webcam problem on Yahoo Messenger.
This has been going on for several months now. I thinks it more then
a problem with Yahoo. There must be a glitch somewhere in there program and nothing has been resolved.
Everytime I talk to their support service, they tell me that they are checking out the problem.
Thanks again.
Dick

October 14, 2008 at 10:18 pm #171569

Doris Kenney
Participant

Well…in my limited experience with Yahoo support, if they say they are checking into it, that’s as good as an admission as you’re gonna get that it’s something related to the program. As for how long it takes them to fix? That’s anyone’s guess. Most people I know that talk with technical support never actually receive any kind of satisfactory answer and end up finding workarounds on their own to problems.

October 15, 2008 at 3:35 am #171572

glen108
Member

Thanks Again Doris. I agree 100% in what you said about Yahoo
searching for a fix to my webcam problem…I’ts never going to happen as far as I’m concened, so I will keep trying all other avenues like I have been doing the last couple of months. Hopefully I will get lucky and fine someone who can
help me fix the problem.
Dick

October 15, 2008 at 8:35 pm #171570

Doris Kenney
Participant

Just pondering….If everyone can see you then it’s not a problem with your cam. Since you can’t view them, and cam opens in a separate window, it’s more likely a java or flash issue. Have you updated Java and Flash to the latest versions?

October 15, 2008 at 10:24 pm #171573

glen108
Member

Yes, My Flash and Java have been updated. This was one of the first things I did when the problem started.
If you can think of any more suggerstions to help me with my problem, please let me know. I appreciate it very much.
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