To Sekan05: Before you can be helped you need to give some more information about your computer and your previous efforts to use MSN Messenger, such as:

(a) Have you read and tried to use the previous advice given in this forum?
(b) Are you connected to the internet using a broadband or a telephone line connection?
(c) Are you part of a local area network?
(d) Are you using Windows XP Home or Professional?
(e) Do you have the Windows XP or any other firewall enabled?

Whether you are successful or not, please post back as soon as possible.

T.Hyde

To Hansen494: Look at my posts on Page 4 of this forum and follow the instructions. Briefly these are
(a) Locate all copies of the RTCDLL.DLL file on your computer and change the extension .DLL to .OLD for each one;
(b) Uninstall your current copy of MSN Messenger then download the most uo-to-date copy of MSN Messenger 6.1 (6.1.0207) from the Microsoft download website. This will also load the correct version of the RTCDLL.DLL file (version 5.1.2600.0).
(c) Restart your computer.
(d) Disable QoS packet scheduler on the Local Area Connection Properties/General file.
MSN Messenger should now function correctly if you temporarily disable your firewall whilst you are trying to use audio. Naturally the person with whom you are trying to communicate should do the same. If this procedure is OK you can now erase all of the RTCDLL.OLD files.

T.Hyde

To Goff123: I used MSN Messenger to transfer the IP address by typing it in the message box and sending it. Of course, both you and your contact need to make the connection in MSN Messenger first but, if you recall, both of you will have each other’s e-mail address in order to use MSN Messenger. Only one IP address is needed in Netmeeting, if you send your IP address the other person should start the conversation by typing it in the box adjacent to the telephone symbol and then clicking on that symbol. You will then hear the telephone ringing through your speakers, you then agree to talk. Both MSN Messenger and Netmeeting can be opened at the same time for written messages, but you cannot use the same hardware (video & audio) in both programs at the same time. It is advisable that you set the hardware controls correctly before starting the conversation in Netmeeting. If you have Windows XP it may be necessary to disable the firewall.

T.Hyde :eek:, The one-eyed man in the land of the blind.

To ICEcubed: I have put you on my AIM Biddies list – we can use it to exchange E-mail addresses then we can experiment with MSN Messenger. I have no objection to such an arrangement it only needs to be short-term.

T.Hyde

To ChrisKcK & Jameson. I am trying to get you both on my contacts list, I hope you don’t mind the personal approach, It worked with DaveLennon we have had a couple of lengthy two-way audio/visual conversations. Watch out when I am on-line and I will try to help, now that I know the set-up on my computer that works. I have Windows XP, MSN Messenger 6.1 (Version 6.1.0207).
ChrisKcK, provided you are using Windows XP Home you must download the latest version of MSN Messenger 6.1 from the Microsoft website. I would advise you to delete all copies of the offending RTCDLL.DLL file before downloading. My version of this file is 5.1.2600 and it is located in C:4f5a6842124efa4e9.

To Jameson, I hope you get up early or stay late on-line, there must 6 or 7 time zones between us.

Good luck

T.Hyde

To Parbrook, Madaman13 & Davelennon. I feel like the one-eyed man in the land of the blind – I’m no expert but I offer the following advice:

Change the names of all of the RTCDLL.DLL files to RTCDLL.OLD. If you are using Windows XP, (I cannot help with other versions of Windows) download the current version of MSN Messenger, which should have the Version Number 6.1.0207, and this should install RTCDLL.DLL (5.1.2600). Shutdown/Reopen your computer and check the versions of RTCDLL.DLL on your computer. If these are correct, disable your firewall (only for the period during which you use MSN Messenger) and then try to use the program. If the person you are contacting does not have the up-to-date version you may still be unable to use audio although you should still be able to use video and to write messages.

Also you could try using Netmeeting which is included in Windows XP and is opened by using this procedure Start/Run, then type conf.exe and click on OK. But you will need to configure the program so that the correct hardware is identified. Also in Netmeeting you need to use IP addresses in order to connect. Your IP address can be found by opening Netmeeting, click on Help and then on “About Netmeeting”. The IP address is shown at the bottom of the box. Use MSN Messenger!!!! to transfer IP addresses, but do NOT try to use Audio or Video in both programs at the same time. There does not seem to be any problem with written messages.
Please remember to report back.

To Gritstone – Sorry about the problem with the URL to the Dell Forum it was a typsit’s orrer. The one you give above is obviously correct. Since you operate the same hours as I do, I will send you a private message and we can try and solve our problems together – probably after Christmas I have 6 grandchildren and their parents to entertain for the next few days.

Tom Hyde

:):) I have just discovered that Microsoft issued and updated version of MSN Messenger (6.1.0207) on 18/12/2003 and this comes with RTCDLL.DLL Version 5.1.2600. Petem got there first. I have downloaded the new version but have not had the opportunity to use it yet.

T.Hyde

:):)