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ok so sometime last week my msn just decided to stop working. when i turn my laptop on it pops up i type in my email and password and then the two msn figures just dance around and thats all it does… no error message no nothing. ive tried re-installing it but no go. ive resorted to using version 2.ghetto. any ideas wha mite b worng?
i have no firewal as i know of… other then the operating systems. im running xp pro and im runnin avg virus protection… low grade i know but im not to worried. any ways i also have a linksys wireless router but im pretty sure its not that… however it could be
i just assumed it to be a zone alarm related issue. The latest update of zahas caused havoc world wide with the exact same problem of not being able to connect, the only difference being that we do get an error message. Hopefully somebody else can help you
I am having the same problem, but don’t use the aforementioned firewall.
And I had no problem with Messenger until a couple of hours ago. So I’m confused.
i’m having the same problem, no firewall.
i can sign in successfully with other msn accounts. and i can sign in successfully with the account thats not working on windows messenger and web messenger. when im signed in and try to sign in at the same time on live, it kicks me off, but still doesnt sign in. this is rediculously weird.
hrm…in looking for a way to get in touch with msn support…i came across this
Thank you for contacting Microsoft! Your request is important to us and in the effort to serve you better we are currently undergoing temporary system maintenance.
maybe this maintenance is causing these issues?
I’ve got the exact same problem. It started Saturday night and I haven’t been able to sign in since.
okay, heres a fix…worked for me…
1. Click on Start and Run and type in REGEDIT and hit Enter
2. In the registry editor, click on “HKEY_CURRENT_USER”, followed by “Software”, followed by “Microsoft”, followed by “MSNMessenger”, and followed by “Policies”.
3. Delete the “Policies” folder.
4. Restart your machine.
5. Sign into Messenger again.
That seems to have done it. Is it a new virus of some sort? Seems strange that 5 people would have this happen all at about the same time.
Thanks Procdaddy!!
I was having all the same problems others have had with not being able to sign in. An error message popped up after 5 or 10 minutes failed attempts.Your solution worked GREAT! I am now up and running in Windows Live Messenger again… I did just what you said…
1. Click on Start and Run and type in REGEDIT and hit Enter.
2. In the registry editor, click on “HKEY_CURRENT_USER”, followed by “Software”, followed by “Microsoft”, followed by “MSNMessenger”, and followed by “Policies”.
3. Delete the “Policies” folder.
4. Restart your machine.
5. Sign into Messenger again.
Try it and see if it works for you – Good Luck!
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