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rjmyth.
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March 7, 2007 at 1:21 am #157637
Philip
ModeratorXavis:
I have read elsewhere and discovered that another possible reason why WLM is consuming a lot of CPU usage is due to the fact that the user has a large contact list, including current contacts, blocked contacts, deleted contacts, and so on. Does this sound like you?
There is a program on the web called NoRoom’s ListManager, which supposedly can clean up a user’s contact lists and eradicate the high CPU usage problem. The program can be found here: Noroom’s ListManager. CAUTION: Some sources have labelled this program as a trojan or password stealer. I personally have not used this program before, but I strongly urge you to scan it thoroughly with your antivirus and antispyware programs after downloading and before installing it. Use this program at your own risk. However, McAfee’s SiteAdvisor does say that it is free of adware, spyware and other unwanted programs: msnfanatic.com | Web Safety Ratings from McAfee SiteAdvisor
I would also advise you to backup your existing contact list first by going to Contacts > Save instant messaging contacts, in WLM. Good luck.
March 7, 2007 at 2:11 am #157664xavis
MemberI finally found out how to do it – and also, that I’m quite stupid 😛
Anyway, I got Adobe Flash Player 9 to install, but still no result…I really appreciate your effort, and I hope we can find a solution to this! 🙂
March 7, 2007 at 2:23 am #157665xavis
MemberHey Philip
I didn’t see your latest post before answering the other one.
Well, about the problem with large contact lists, I wouldn’t say that mine is THAT long – and I have no problem with running WLM/IE/… on my other puter at all. …and as my problem does not only relate to WLM, I can’t see how a clean-up in my contact-list should help!?
BUT if you really believe that it could fix my problem with both IE, Media Player, Office, WLM and the other programs I have listed, then I will give it a try…let me know…
March 7, 2007 at 3:43 am #157638Philip
Moderatorxavis;215888 wrote:Hey PhilipI didn’t see your latest post before answering the other one.
Well, about the problem with large contact lists, I wouldn’t say that mine is THAT long – and I have no problem with running WLM/IE/… on my other puter at all. …and as my problem does not only relate to WLM, I can’t see how a clean-up in my contact-list should help!?
BUT if you really believe that it could fix my problem with both IE, Media Player, Office, WLM and the other programs I have listed, then I will give it a try…let me know…
Xavis:
OK, let’s pull back a bit. Ask yourself what is different with the PC that’s giving you problems compared to the other one that’s working fine. Things like different startup programs? Firewalls? System specs? Another friend of mine solved this problem by upgrading his NVidia drivers to the latest ones.
Try to make a checklist and compare your two systems. I know this is a pain and takes up valuable time, but if you think carefully through this, a solution might present itself soon. Hang in there…:)
March 12, 2007 at 4:17 pm #157666xavis
MemberHey mate
Well, my two systems are quite different.
First of all, Computer #1 (the one with the problems) is a laptop with Windows XP Home. Computer #2 is a desktop pc x64 with Windows XP x64…so of course, they have different firewalls, anti-virus programs and other start-up programs.
(#1 uses ZoneAlarm, AVG AntiVirus and so on, whereas #2 uses Windows Firewall and Avast antivirus etc.)So, as you see, it’s quite impossible to compare the two systems…
March 13, 2007 at 4:57 am #157640Philip
ModeratorXavis:
I think you mentioned that you have 1GB of RAM in your laptop, so I don’t think lack of RAM is an issue. But just try this: download the latest drivers for your graphics, uninstall completely your present graphics drivers, do a reboot, and install the latest drivers.
It’s a long shot, but we’ll eventually get to the bottom of this…;)
March 13, 2007 at 6:01 am #157667xavis
MemberActually, I’ve already tried this, but it won’t let me install any other drivers than those supplied with my laptop!!
I have an ATI Mobility Radeon X700 PCI Express with 128 MB VRAM…
March 13, 2007 at 8:08 am #157639Philip
Moderatorxavis;216140 wrote:Actually, I’ve already tried this, but it won’t let me install any other drivers than those supplied with my laptop!!I have an ATI Mobility Radeon X700 PCI Express with 128 MB VRAM…
Xavis:
Did you try doing the uninstall from Add/Remove Programs? Did any error messages pop up?
I’ve been looking through the ATI website. Instructions for uninstalling your current ATI drivers can be found here The latest Catalyst version 7.2 driver can be found here Note: download the Installation Verification Software component first, to make sure that this latest Catalyst driver is compatible with your system.
This site has instructions for manual removal of ATI software (scroll down halfway). Note: it involves deleting Registry entries. Be very careful when you do this and read the instructions thoroughly. Good luck, and let me know how it goes.
March 13, 2007 at 7:34 pm #157668xavis
MemberThanks very much, mate, for your detailed help!! 🙂
I don’t have time right at this moment, but I will do it at some point later on…
March 14, 2007 at 5:27 am #157641Philip
ModeratorOK, Xavis. Keeping my fingers crossed for you.
March 15, 2007 at 2:36 pm #157669xavis
MemberWell, I don’t suppose I have to uninstall my drivers in order to get a valid message from the verification software first? If you think it might have an effect, please let me know.
Anyway, I ran the verification software, and it said that the Catalyst update cannot be installed on my system and that I should contact the producers of my laptop in order to obtain the newest driver updates. (I can’t give it to you as a direct quote, as it is in Danish :-P)
March 15, 2007 at 3:41 pm #157642Philip
Moderatorxavis;216259 wrote:Well, I don’t suppose I have to uninstall my drivers in order to get a valid message from the verification software first? If you think it might have an effect, please let me know.Anyway, I ran the verification software, and it said that the Catalyst update cannot be installed on my system and that I should contact the producers of my laptop in order to obtain the newest driver updates. (I can’t give it to you as a direct quote, as it is in Danish :-P)
What make is your laptop? Is it still under warranty? Were you given any CDs with your purchase containing the drivers? If the answer to that last question was yes, then you could try uninstalling your current video drivers and then reinstalling them from the CD. If not, maybe you could take it back to the store where you bought it from, and ask the people there for advice regarding installing the latest video drivers.
You could also try starting XP up in safe mode (press the F8 button before the XP boot screen appears). Choose Safe Mode with Networking. Then use the Task Manager to see how your CPU usage performs.
March 17, 2007 at 12:43 pm #157676rjmyth
Memberanybody any idea why uninstalling flash player and reinstalling gave me only a temporary relief to this cpu usage. msn live and all other programs worked fine until i restarted my computer then back to old days. im gonna try uninstalling and reinstaling again now and see if anything out of the ordinary happens.
i was thinking maybe theres a temporary file in use by flash player when its first installed
March 17, 2007 at 11:14 pm #157670xavis
MemberWell, it’s an Acer Aspire 1694WLMi, and yes, it’s stille under warranty. I do have cd’s, but other times, when I’ve reformatted my system, I have been unable to install the video/gfx drivers from the cd’s…
I have also now been trying safe mode, but it’s all the same. I tried to open up IE, and immediately, iexplorer.exe took up all the cpu resources…
March 18, 2007 at 7:07 am #157643Philip
Moderatorxavis;216376 wrote:Well, it’s an Acer Aspire 1694WLMi, and yes, it’s stille under warranty. I do have cd’s, but other times, when I’ve reformatted my system, I have been unable to install the video/gfx drivers from the cd’s…I have also now been trying safe mode, but it’s all the same. I tried to open up IE, and immediately, iexplorer.exe took up all the cpu resources…
Xavis,
I think it’s about time you took your Acer laptop back to the store and tell them about your problem with the graphics drivers. Ask them to reinstall it for you, and test it out while you’re there.
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