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help me ppl wrote:benje tell me where u found there e-mail or tell me plz i wanna send them a nasty one
I wouldn’t send them a nasty e-mail because it won’t get you anywhere.
WLM works fine for me now, whatever was wrong seemed to fix it self and i think it might have been how I connect to the internet but all works fine now.
If you want to email them then on your contact list go to help and then send feedback.
Benji
I tried that but no reply as yet and i’ve posted the problems I have on a few forums but no one knows anything, people just say they have the same problem so don’t seem like it will be sorted anytime soon.
I’ve never had to deal with microsoft support before but was surprised by how unhelpful they were.
if anyone else has the same problem please email them and maybe they’ll look into it
(Hope links are allowed :confused: )
Well they weren’t really ‘listening’ to what my problem was and were just in my opinion sending anything to try and fix the problem. The yahoo messenger thing proved they weren’t actually taking me seriously because like I said it was never mentioned.
I hope other people email and then we might get somewhere….
I’ve just recieved another email and they seem to be looking at this as it’s a problem with my pc or wlm account which I don’t see how because it’s always worked fine on msn.
They want me to give permission for them to go into my account and see for themselves which means I won’t be able to use it for a few days.
I’ve decided to just use msn because it ain’t worth the hassle and they don’t seem to know whats causing the problem and to be honest don’t really seem to read what I’m saying becasue they thought I couldn’t add yahoo messenger contacts when I never mentioned that.
I told them i couldn’t add contacts at all and they said that to go to the names I have added that would be showing as a address book contact but thats just the problem. They don’t show up at all.
I wouldn’t of thought it was that hard to understand that people can’t add contacts and alot of my mates have the same problem. Why it can’t be as easy as it was on msn is beyond me. What use is something if you can’t add contacts to it.
I was frustrated with it all before and I definatley am now lol.
Hope someone else has better luck with this than I did.
MSN isn’t that bad after all so will use that for now.
*goes and lays in a dark room* lol
I’ve emailed them but not really got very far.
First they told me to do this
To add a contact from the Non-Instant Messaging contact list:
1. Select the contact from the Contact list in the main window. Go to the Non-Instant Messaging contact. These are the contacts with an address book icon beside them. Look for the contact you want to add.
2. Right-click the contact, and then select Edit contact.
3. If the user is not already a Windows Live Messenger contact, the option Use with Messenger will be available. Select the option Use with Messenger, and then click Save.
4. The user will now appear on your contact list as a Windows Live Messenger contact.To add a contact from the Allow list:
1. On the Tools menu, click Options, and then click Privacy.
2. From the Allow List , right-click the contact you want to add, and then click Add to Contacts.
3. Click OK. The user will now appear on your Windows Live Messenger contact list.I do hope that the information I have given you would be useful in resolving your concern. If you experience any issues with Windows Live Messenger, we are always just one e-mail away and we are always more than happy to assist your further. I assure you that your satisfaction is our top concern.
To add a contact from the Non-Instant Messaging contact list:1. Select the contact from the Contact list in the main window. Go to the Non-Instant Messaging contact. These are the contacts with an address book icon beside them. Look for the contact you want to add.
2. Right-click the contact, and then select Edit contact.
3. If the user is not already a Windows Live Messenger contact, the option Use with Messenger will be available. Select the option Use with Messenger, and then click Save.
4. The user will now appear on your contact list as a Windows Live Messenger contact.To add a contact from the Allow list:
1. On the Tools menu, click Options, and then click Privacy.
2. From the Allow List , right-click the contact you want to add, and then click Add to Contacts.
3. Click OK. The user will now appear on your Windows Live Messenger contact list.I do hope that the information I have given you would be useful in resolving your concern. If you experience any issues with Windows Live Messenger, we are always just one e-mail away and we are always more than happy to assist your further. I assure you that your satisfaction is our top concern.
That didn’t work because I don’t have any contacts with the address book because new contacts don’t appear at all let alone with an address book.
I emailed them again and then they seemed to assume it was just people using yahoo messenger that I couldn’t add when I’d not mentioned yahoo. They talked me through how to add yahoo messenger contacts but like I said I can’t add anyone with any email address.
They are being helpful and hopefully they get to the bottom of it.
If anyone else can figure out from what they said please let me know because it’s getting frustrating now.
Ben
but how do you sort out the thing of not recieving notification when people have added u.
I want to use wlm but it just confuses me and I’m not that bad at computers but i can’t figure this out.
I’ve asked this question all over the net in forums like this and I don’t get very far. Msn seems the best option for now.
I have had similar problems and have asked in a few forums if I can solve it but now seems to know so I’m sticking with msn 7.5 until it’s fixed or all my contacts are using wlm.
Anyone else have this problem? It only seemed be when i added contacts still using the old msn and not wlm
I reinstalled msn but I was using the latest version and I had installed ‘Mess patch’ but even without that it was still the same.
anyone got any ideas on this, I seem to always have trouble with adding people to my wlm contact list. I add them and they accept and their name appears in my list but when i open the chat screen it says “….is not in your contact list. Click here to add him/her”
But when i click here nothing happens and then when i resgn in their name as gone :s
Help! lolWhy isn’t it as simple as msn was?
No no error message but i’ve sent requests to over 10 people and none of them have accepted and when I ask them they say they never got the request and have to add me.
I get their requests fine but I switched back to msn and it works fine.
If i can get that add friends thing working I would go back to windows live messenger though.
