i am having voive problems fro days now same as others when I try to connect it freezesmy computer I also saw that it will not let me play games nor play liek yahoo pool I have tried everything I have been told to try and even contacted charter in which most are having these problems and they say it has to be yahoo and some type of charter problems they are not aware of any of this and it has done gotten aggravating please can someone help us since charter nor yahoo is giving us the right answers help me pleaseeeeeeeeee