Home › Forums › Archives › Instant Messaging › Yahoo! Messenger Support › Can’t sign-in to Yahoo Messenger
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Cuddles.
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April 25, 2005 at 6:58 am #18053
greenie3012
MemberHelp… My yahoo id cannot sign in to yahoo messenger. Does anyone know why? I still can login to yahoo mail and others yahoo. How strange… :confused: It says that i hv incorrect id or password but i don’t. Never happen like this before… 🙁 And then i create a new id and it can sign in correctly, but my old id can’t.
In my last connection with my old id, i joined yahoo chat room and it’s said that my connection was timeout, can’t connect. I logout, but can’t login again. 🙁 🙁April 25, 2005 at 2:01 pm #120299Netti
MemberMy suggestion is to change your password. If you can still log into mail, etc. then go in your account and chance your password, then try to log in. If it still doesn’t work, you need to clean out your cache, temp, history and cookies. A lot of data is stored there and may be giving you false reports.
April 25, 2005 at 3:54 pm #120326greenie3012
MemberThx 4 your suggestion. I’ve change my password from my account, still cannot sign in to msgr. I’ve also deleted my profile’s folder in folder profiles that have some profile if you login with different account. Re-install my messenger was also useless.
Is anyone hv a different suggestion?April 25, 2005 at 4:08 pm #120308UnSaKreD
MemberIt sounds to me like you have a ban on your account..
Generally they can last anywhere from 24-72 hours, possibly longer.
Best bet, call Technical Support, tell them you can not login to messenger service, but are able to login v.i.a. mail and other web services.
April 25, 2005 at 9:43 pm #120300Netti
MemberHmmmm I can’t see how that can be banned unsakred? I mean if it’s an IP ban, they wouldn’t be able to log into another account. If it’s totally a name ban, then they couldn’t get into email either. I still think it’s the cookies, temp files, and cache that is holding the wrong data. Its the only thing that makes sense. My opinion only. lol
April 25, 2005 at 10:22 pm #120309UnSaKreD
MemberNetti, I didnt mean an IP ban.
IP Bans would affect every yahoo service..
It is most likely an account based ban.
The Cookies aren’t stored normally when logging into yahoo messenger.
And from the sounds of it, and having seen it myself, it sounds like your account is banned from messenger.
Which generally happens if you have violated TOS
April 25, 2005 at 11:10 pm #120315miGs
Memberyeah it seems he has a chat ban. try not to log in using that banned ID in yahoo messenger for a while, it might get fixed.
April 26, 2005 at 6:14 am #120327greenie3012
MemberI’ve tried to login from another computer that i never use before, but i still got the same condition. Any idea?
Hi miGs, you said for a while, how long does it mean?April 26, 2005 at 6:26 am #120316miGs
Membergreenie3012 wrote:I’ve tried to login from another computer that i never use before, but i still got the same condition. Any idea?
Hi miGs, you said for a while, how long does it mean?it depends on the violation, as unsakred said.. usually 24-72 hours. try not to log in on that ID for a week and see if that will fixed itself. remember, everytime you try to log on that banned account will prolong the ban cause the chat ban resets everytime u try to log in on that account in messenger.
April 26, 2005 at 2:12 pm #120310UnSaKreD
MemberActually migs, the ban does not reset on each log in attempt.
Dependant on how long this is going on, you would need to contact Customer Care at Yahoo!, and explain the situation.
If they tell you, that you were in violation of their Chat TOS, ask how so?
If they mention a booter, just say your pc was hacked, and you just formatted.
April 26, 2005 at 2:24 pm #120301Netti
Memberunsakred… well the last few posts answered my question if they tried on another computer. However my question is still that if it is still an ID ban, how can he then still log into mail? Different servers??? However, I also thought that your user name and password are also kept on your system, hense the reason some use trojans… ok but let’s skip that part of the conversation….
Guess that answered my question tho… Thanks unsakred.
April 26, 2005 at 11:06 pm #120317miGs
MemberUnSaKreD wrote:Actually migs, the ban does not reset on each log in attempt.Dependant on how long this is going on, you would need to contact Customer Care at Yahoo!, and explain the situation.
If they tell you, that you were in violation of their Chat TOS, ask how so?
If they mention a booter, just say your pc was hacked, and you just formatted.
well i just thought that logging in to the banned account will make their servers think its another malicious log in attempt.. anyway if it does not reset.. thanks for the information.. 😀
April 27, 2005 at 1:29 am #120328greenie3012
MemberI have sent some letters to yahoo but all i got is an auto reply. Here is one of the reply.
Hello,
Thank you for writing to Yahoo! Messenger.
Please be assured that we are aware of this problem and hope to fix it
as soon as possible. We appreciate your reporting it to us — your
input helps us identify ways to constantly maintain and improve our
services.Thank you again for contacting Yahoo! Customer Care.
Regards,
George
Yahoo! Customer Care
April 29, 2005 at 6:13 pm #120332beyond_therapy
Memberhey guys im having a similar problem i was on yahoo chat suddenly it said you have been signed out of chat if you want to join try agen and then after that i tryd 2 log back in it said wrong password but it isnt wrong because i can log to check mails on a browser anyways i made a new id and enterd chat agen same thing happend after a few seconds soon as i enterd chat it signed me off it n locked my id agen so i made 100 other id’s same crap kept happning so i thought maby i have a bug or something on my computer lol i went as far as reinstalling my windows xp agen but still same thing happend i think ive got a ip ban or something does any one know how long it lasts? i mean it doesnt last for ever does it?
May 4, 2005 at 6:39 am #120306Sashaa
MemberI too signed in to Yahoo messenger today and was logged off after about 2 minutes. Upon retrying, it said my password/ID was wrong. I logged into yahoo mail ok, went to my account, changed my password and tried again. Same thing happened, it said wrong password/ID.
I can get to Yahoo email ok, and my Yahoo Groups too, but not messenger. It appears someone is blocking ID’s from messenger somehow.
If I find a way in to messenger, I’ll let you all know. Any advice is appreciated.
Edit:
I ran Spybot-Search & Destroy and deleted my cookies and Temporary Internet Files. I then went to Yahoo Messenger ‘Help’ and did this …
Why I am receiving the account locked or invalid cookies error?Please sign in using the following URL:
After successfully signing in to your account, try Messenger again. You should be all set.
……….
I signed in under invisible mode successfully !! Been 5 minutes so far and its still ok.
Hope this helps others, I hope it stays ok for me too 😀
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