Home › Forums › Archives › Instant Messaging › Windows Live Messenger Support › Error Code 1601/1603 Solutions
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dan man.
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August 8, 2003 at 12:07 am #6270
shifter
ParticipantError Code 1601/1603
Many users are complaining about getting one of these errors when installing MSN Messenger 6. To help tidy up the constant onslaught of repeat questions, I am going to post the suggestions made so far here, and links to helpful posts. All other unanswered/unhelpful posts regarding these errors will be locked/deleted/pointed here. OK on with the solutions:
Before you do anything, make sure you have the latest version of MSN Messenger installed from http://messenger.msn.com/ and your system has all necessary updates from http://windowsupdate.microsoft.com/
1603 Fix – courtesy of Christianbest
1. Find C:WINDOWSWinSxS
2. Rename the folder “InstallTemp” to “InstallTemp2”.
3. Then Rename the file “x86_Microsoft.Windows.Networking.Dxmrtp_6595b64144ccf1df_5.2.0.4868_x-ww_212f7d9e” to “x86_Microsoft.Windows.Networking.Dxmrtp_6595b64144ccf1df_5.2.0.4868_x-ww_212f7d9e2”.
4.Or simply take the folder and the file and add a 2, that way it will replace with a new one.
5. Install away!More Information – How to fix “1603” HERE!
Another Possible Fix for 1603
1. Click on Start -> Find -> Files or Folders
2. Search for sfc.dll. It should be under c:windowssystem32.
3. Rename sfc.dll to sfc.dll.x [x could be any character(s)]
4. You should be able to do the installs now.
5. After you have installed the software, change sfc.dll.x back to
sfc.dll.
6. Done!1601 Fix – courtesy of naRc
1. Click START, and then click RUN.
2. In the OPEN box, Type msiexec /unreg, and then click OK
3. When this process is complete, click START, and then click RUN.
4. In the OPEN box, type msiexec /regserver, and then click OK.
5. Now install MSN 6.More Information – Help Installing MSN 6 preview
Another Possible Fix for 1601 – courtesy of DrDeo
1. Open a command prompt. (Start ->Run-> type “CMD.EXE” or “command”)
2. Type msiexec /unregister and press Enter.
3. Type msiexec /regserver and press Enter.More Information – Msn 6 installation error
These are all the solutions we currently have to offer. If you come up with another solution, please post below.
DO NOT POST THE FOLLOWING HERE: “I keep getting error 1603/1601 can you help me?” THIS TOPIC IS FOR SOLUTIONS ONLY. ANYTHING ELSE WILL BE DELETED.
August 8, 2003 at 4:08 am #57570Wackyguy18
MemberI also had the problem of Installing MSN 6 because of 1603 error. I figured out that a pop up stopper program of mine was causing this.. If you have ad-aware 6 and have ad-watch activated, right click the icon in the taskbar and chose terminate, then install..
If this helped anyone plz tell me, I want to know if this was actually causing it. Thanks!
August 10, 2003 at 2:01 pm #57572fournetic
Memberi find ‘sfc.dll’ like you said but while i try to rename it, it’s tell me that ‘ The specified file is being used by Windows ‘
would you tell me how to rename it please Ù ^^ i want to used msn6 so much … thanks anyway 🙂
August 10, 2003 at 2:29 pm #57567coolguyj2
MemberQuote:quote:Originally posted by fournetici find ‘sfc.dll’ like you said but while i try to rename it, it’s tell me that ‘ The specified file is being used by Windows ‘
would you tell me how to rename it please Ù ^^ i want to used msn6 so much … thanks anyway 🙂
try doing it by booting into DOS mode or just try booting into Safe Mode…
I hope it helps…August 11, 2003 at 3:17 pm #57571fournetic
Memberi can rename sfc.dll now
Ôbut i still can’t install msn6 🙁
how should i do -_-“and what is
” Could not open key: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun.
Verify that you have sufficient to that key, or contact your support personal “this message coming before the install is rolling back!
August 13, 2003 at 10:13 am #57569Binky
MemberI don’t have this folder—> “x86_Microsoft.Windows.Networking.Dxmrtp_6595b64144ccf1df_5.2.0.4868_x-ww_212f7d9e”
But i renamed sfc.dlli have win XP pro and i always get the message “msn messenger setup failed. Please go to the microsoft website and download the software from there. Thanks!” grr… i *really* want to use msn 6!! please someone help me
Is it possible i could be missing some important DLL files? some didn’t install properly when i installed XP
August 26, 2003 at 10:12 pm #57573QuasiB
Member1601 fix worked very nice, Thanks.
September 6, 2003 at 10:14 am #57576kas
MemberI had real problems with error 1603 after a pretty big HDD problem, had corrupt sectors and lost a fair few important files. After some sifting through my error files – i noticed that MSN was crashing because of ‘riched20.dll’
I suggest you go to windows/system32/ and rename riched20.dll to riched20.dll.old then try to reinstall msn, it worked for me 🙂 It seems that my old file got corrupt and wasn’t letting msn work – it was also causing problems with other programs and reinstalling msn replaced the corrupt file and everything is working smooth now 🙂
(this was using XP by the way…)
September 8, 2003 at 5:38 pm #57558detn8r
ParticipantAnyone know the cause of these errors?
When Im at school, some of us are able to donwload and install fine, yet others are not. And because the system admin does not allow us into the folder to rename anything, we’re stuck with mister i. (%&^$&!!!)September 10, 2003 at 7:24 pm #57577Londonone
MemberThis email was sent from MSN Support. This fix, unlike all the others I tried, worked AFTER downloading the Win Installer Update mentioned at the foot of the email
Good Luck
Lon
________________________Thank you for writing to MSN Messenger.
This is Carlos and I am writing to assist you with your concern regarding installing MSN Messenger.
The problem you are experiencing may be the result of an error in the Setup files on your computer. Please follow the steps below to resolve your issue.
If you are receiving “Error 1603” when attempting to install MSN Messenger, do NOT delete any files or remove MSN Messenger from your machine.
Instead, please follow the steps below, based on the scenario that applies to your situation.
>>>If you are attempting to upgrade to MSN Messenger from the upgrade message you received on your MSN Messenger client and received “Error 1603”:
– Close all applications and reboot your system.
– Launch MSN Messenger.
– Click the “There is a new Messenger available, would you like to upgrade now?” message and follow the steps.>>>If you are attempting to upgrade or download to MSN Messenger v5.0 from the MSN Messenger website and you received an “Error 1603”:
– Close all applications and reboot your system.
– Navigate to the MSN Messenger site and re-attempt to download MSN Messenger v6.0 and follow the steps.Also, update your Windows Installer files. Go to the links below.
– Windows Installer Redistributable for Windows Me
http://www.microsoft.com/downloads/release.asp?ReleaseID=32831&area=search&ordinal=1For additional online help, please go to:
http://messenger.msn.com/Help/Sincerely,
Carlos
MSN Messenger SupportSeptember 13, 2003 at 11:17 pm #57578snehal
MemberTHIS WORKS !! *****
Try this and email me if you succeed. I will be happy to know i was on some help.****–solution– ******
open your registry by clicking on start -> run ->regeditand remove the following entries.
HKey_usersSoftwareMicrosoftWindowsCurrentVersionExplorerShell FoldersPersonal
HKey_usersSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell FoldersPersonal
enjoy,
snehalSeptember 17, 2003 at 2:51 am #57579Novalis
Member🙂
I’m a Windows 2k Professional, Build 2195 Service Pack 4, user
To solve the problem with the 1603 error during the installation of the MSN Messenger 6 I did the following:
1. Decompressed the installator file, using WinRAR, in any folder
2. Ran the file MsnMsgs.msi and a dialog box appeared saying that there was a problem creatin’ a folder inside Documents and SettingsAdministradorConfiguración Local (my Windows is in spanish) so I cancelled the installation
3. Verified the Security Directives of the folder (right click, Properties, Security tab) and realized that the system didn’t have any permissions so I created them (Add button next to the users list, pick SYSTEM from the list, Add it and OK).
4. Ran the MsnMsgs.msi again and worked out well!I hope I could’ve help somebody, sorry if the explanation it’s for dummies, I ain’t very good with these things.
Novalis
September 19, 2003 at 12:06 am #57580joanne
Memberanyone knows whatss this??? {874793FC-5F43-496A-8FE7-18C4DB9B143D}.HRESULT: -2147024713. please help 🙁
September 27, 2003 at 12:36 am #57581Connor9220
MemberIF your running Windows 2k or Windows XP and are getting the 1601 error message, BE SURE that the Windows Installer Service is RUNNING. I found that mine was set to manual instead of automatic. Started the service and ran the install and it worked. To check, goto Start –> Settings –> Control Panel, Click on Administrative tools, then find and click on Services.. Then look for Windows Installer, which will be way down the list as it’s in Alphabetical Order. Make sure the service is running, if not, RIGHT click on it and choose Start, you might also want to change it to start Automatically to avoid problems like this in the future. Please note that I did do the msiexec /unregister and msiexec /regserver thing before finding this.
October 2, 2003 at 7:29 pm #57583kleintexas
MemberPlease see Microsoft Knowledge Base Article 315352 for a solution to this problem.
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